Privacy Policy

Last Updated: November 10, 2025

Welcome to VM AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VM AI mobile application (the "App"). Please read this Privacy Policy carefully.

By using the App, you consent to the data practices described in this policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the App.

1. Information We Collect

Personal Information

We collect the following personal information when you use our App:

• Name: To personalize your experience and for account identification
• Email Address: For account creation, communication, and password recovery
• Phone Number: For call functionality and account verification
• Photos: If you choose to add a profile picture or other images to your account

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, maintain, and improve our App and services
• To process your transactions and manage your account
• To enable AI calling features, including call handling and transcription
• To generate call summaries and sentiment analysis
• To communicate with you about updates, security alerts, and support messages
• To personalize your experience and customize AI conversation settings

3. Permissions We Require

VM AI requires the following permissions to function properly:

• Internet Access: To connect to our servers for AI processing and call functionality
• Storage: To save call recordings, transcripts, and app data on your device
• Google Play Billing (Android): To process in-app purchases for credits and premium features

4. Data Sharing and Disclosure

We may disclose your information in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, data analysis, and customer service
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Data portability rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us